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📊 Project KPIs and Metrics

1️⃣ Product Quality Metrics​

These metrics ensure that the Digital Talent Bank Platform is working correctly, providing a good user experience, and meeting market needs.

1.1. User Experience (UX/UI)​

  • Engagement Rate: Number of user accesses and interactions on the platform.
  • Average Session Duration: How long a user spends navigating the platform.
  • Net Promoter Score (NPS): User satisfaction index based on feedback.
  • Retention Rate: Percentage of users returning to the platform within a specific period.

1.2. Performance and Reliability​

  • Platform Response Time: Average time for page and API loading.
  • System Error Rate: Number of failures and bugs found in production.

1.3. Market Adoption​

  • Number of Registered Firms: Number of companies that joined the platform.
  • Number of Active Students: Number of students registered and actively using the platform.

2️⃣ Development Team and Project Management Metrics​

These metrics help monitor development efficiency, deliverables, backlog management, and team processes.

2.1. Development Efficiency​

  • Team Velocity: Average number of story points delivered per sprint.
  • Lead Time: Time between task creation and completion.
  • Cycle Time: Time required to move a task from start to finish in the workflow.
  • Rework Rate: Percentage of tasks that needed to be redone or corrected after delivery.

2.2. Code Quality​

  • Automated Test Coverage: Percentage of code covered by unit and integration tests.
  • Number of Bugs in Production: Number of failures detected after feature deployment.
  • Mean Time to Repair (MTTR): Average time taken to fix critical issues.

2.3. Project Management​

  • Schedule Adherence: Comparison between planned and delivered tasks within the deadline.
  • Delivery Capacity: Percentage of completed features in relation to the planned backlog.
  • Team Satisfaction: Internal survey on team well-being and motivation.